Privacy Policy

North London Business Hub Privacy Policy and Cookies Policy

Introduction

Enterprise Enfield / North London Business Hub are committed to respecting your privacy and the privacy of every one of our service users. The information we collect about you will be used to fulfil the required services and enable us to improve how, as an organisation, we deal with you.

Should you have a question about the data we store, our contact details are:

North London Business Hub

Barnet and Southgate College

High Street

London N14 6BS

info@northlondonbusinesshub.co.uk

020 8443 5457

The information that we collect about you will only be used lawfully (in accordance with the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside Enterprise Enfield /North London Business Hub or its associated companies, partners, and other companies with which Enterprise Enfield / North London Business Hub has arranged services for your benefit, unless you have enrolled on a specific business support programme, or attended a session under a specific programme – whereby we are required by law to share your details with the project funder, evaluator or partner. This will be stated on the specific business support programme enrolment form when you sign up. These support programmes are separate from Hub membership.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information. To have your information removed from our database or rectified, please contact info@northlondonbusinesshub.co.uk

The type of information that we will collect on you / your business, which you voluntarily provide to us on our website/ forms / online sites such as Eventbrite / emails may include your:

Name
Business and/or Personal Address
Telephone number(s)
Email addresses
Business name
Business start date
Legal status of business
Type of business
Website address
Number of employees
Employment status
Gender
Date of birth
Ethnicity
Disability
Original source of contact
Survey responses

We extend this information to include the services you have booked and/or used (support programmes, advice/ mentoring sessions and seminars/ webinars/events etc), any membership subscriptions (ie to North London Business Hub), records of conversations and agreements and payment transactions.

Unless otherwise required by law, your data will be stored for a period of 5 years after the last contact with you, at which point it will be deleted. If you have enrolled on a past or current support programme or registered for a seminar/ event held under a specific programme with us, we are required by law to keep your details for a specified length of time.

Protection of Personal Information

Enterprise Enfield / North London Business Hub take precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Enterprise Enfield / North London Business Hub uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

Website Cookies

This site (https://northlondonbusinesshub.co.uk) uses cookies - these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. We use both essential cookies which are necessary for the website to function, and optional cookies, such as analytics cookies. Optional cookies are only used with your consent.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Google Analytics

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but does not collect information that directly identifies you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics may be processed by Google on our behalf in accordance with Google's privacy policies.

Further detailed information on Google Analytics cookies can be found here.

Complaints

If you have any queries about this policy or any complaints with regard to the administration of the policy please contact us on info@northlondonbusinesshub.co.uk or write to us at North London Business Hub, Block B, Barnet and Southgate College, High Street, London N14 6BS.

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office.